3jili Privacy Policy – How Your Personal Data Is Handled on Our Philippines Platform

1. Information We Collect

When you register and use the 3jili platform, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. Registration data includes your full name, date of birth, email address, mobile number, and a username and password of your choosing. We also collect identity verification documents — such as a government-issued ID — when required to confirm your eligibility and comply with applicable regulations in the Philippines. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session activity logs. Payment-related information such as your chosen deposit and withdrawal method details are collected and processed securely to facilitate transactions in Philippine pesos. We may also collect communications you send to our support team, including enquiry details and any attachments you provide. All data collection is limited to what is genuinely necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

2. How We Use Your Personal Data

The personal data collected by 3jili is used exclusively for legitimate purposes directly related to operating our platform and serving Filipino players responsibly. Your registration details are used to create and manage your account, verify your identity, and ensure that only eligible players access our casino, live casino, and sports betting services. Transaction data is processed to handle deposits and withdrawals in Philippine pesos accurately and securely, and to maintain financial records as required by applicable law. Technical and activity data helps us monitor platform performance, detect and prevent fraud, investigate suspicious behaviour, and maintain the security and integrity of the 3jili platform. We may use your contact details to send you important account notifications, security alerts, and service updates — we do not send unsolicited marketing communications without your consent. Aggregated and anonymised data may be used internally for analytics and platform improvement purposes, but this data cannot be used to identify you individually. We process your personal data on the legal bases of contractual necessity, compliance with legal obligations, and our legitimate interests in operating a secure and compliant platform for players across the Philippines.

3. Who Do We Share Your Data With?

3jili does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your information only with trusted service providers who assist us in operating the platform, and only to the extent necessary for those specific purposes. Licensed payment processors receive the transaction details required to complete your deposits and withdrawals securely. Identity verification providers may receive copies of your submitted documents to carry out Know Your Customer checks as required under Philippine regulations. Our hosting and infrastructure partners process technical data solely to maintain platform availability and security. In certain circumstances, we are legally required to disclose personal data to regulatory authorities, law enforcement agencies, or courts in the Philippines when compelled by a valid legal order or obligation. All third-party service providers we work with are contractually bound to handle your data securely, use it only for the specified purpose, and comply with applicable data protection standards. We do not transfer your personal data to parties outside the Philippines without ensuring that adequate data protection safeguards are in place.

4. How Long Do We Keep Your Data?

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Account data is kept for the duration of your active account relationship with 3jili and for a defined period after account closure to meet legal retention requirements, including those related to anti-money laundering and financial record-keeping. Identity verification documents are retained for the minimum period required by applicable regulations and are securely deleted once that retention period has expired. Technical logs and session data are retained for a shorter period sufficient for security monitoring and fraud investigation purposes. Payment transaction records are kept for the period required under Philippine financial regulations. Once the applicable retention period has passed, your personal data is securely deleted or anonymised so that it can no longer be linked to you. If you have questions about specific retention periods that apply to your data, you may contact our support team through the FAQ page.

5. What Are Your Data Rights as a Filipino Player?

Under the Data Privacy Act of 2012 and its implementing rules, Filipino players have a number of important rights in relation to their personal data held by 3jili. You have the right to be informed about how your data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a request through our support channels. If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations. You have the right to object to certain types of data processing, including direct marketing, and to withdraw any consent you have previously given. Where data processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, please visit the FAQ page for guidance on how to submit a request to our team.

6. How Do We Protect Your Data?

3jili takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 3jili platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their specific job functions, and all such personnel are bound by confidentiality obligations. Our payment processing partners are required to maintain security standards appropriate for handling financial data, including compliance with relevant payment security frameworks. We conduct regular reviews of our security practices and update our measures in response to emerging threats and changes in applicable standards. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant Philippine regulatory authority and affected individuals in accordance with the requirements of the Data Privacy Act of 2012. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 3jili account and to keep your login credentials confidential at all times.

7. Updates to This Privacy Policy

3jili may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When we make material changes to this policy, we will notify registered users through the platform or via the contact details associated with their account, giving reasonable advance notice where practicable. The date of the most recent review is noted at the bottom of this page. Continued use of the 3jili platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we handle your personal data. If you have any questions or concerns about this Privacy Policy or our data practices, please visit the FAQ page where our support team can assist you. You may also review the Terms and Conditions and Responsible Gaming pages for additional information about how 3jili operates and your rights as a player on our Philippines platform.